FAQs

When will my order dispatch?
Dispatch times vary by design. The supplier lead time shown on the product page applies to that item and starts after order confirmation. If no lead time is listed, please contact customer care before ordering.

What does Ready to Ship mean?
It indicates a ready-made item, not a universal dispatch guarantee. Check the product-specific dispatch time and confirm availability with customer care.

Does the dispatch time include delivery?
Dispatch is when the order leaves us. Transit time is additional. Please see our shipping information.

How should I care for my garment?
Follow the care instructions for your specific product. If care instructions are not listed, please contact customer care before cleaning.